Business Transformation, Automation and Data Analytics Consultants
Next Generation of Process Automation
New technology has created the opportunity of new approaches to automation.
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Earlier automation frameworks required high amounts of standardization and left very little room for customization and flexibility.
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The next generation automation frameworks will emphasize customization and flexibility. In fact, the adoption of AI will accelerate the trend towards customization and flexbility.
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In the past, the onus was on users to adjust themselves to the workflow required by the automation software. Today, users can have the workflows tailored to their individual requirements.
The Next Generation Tools
New tools for a new generation.
The main next generation tools are Robotic-Process Automation (RPA) Tools and Large Language Model (LLM) Tools using AI Agents.
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​RPA is a business process automation technology that uses software robots to automate repetitive, rule-based tasks that are typically performed by humans. These robots mimic human actions like clicking buttons, entering data, and navigating systems. In recent years, these robots have improved in terms of reliability and functionality.
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LLMs have exploded in terms of popularity and functionality very recently. They are a type of Artificial Intelligence designed to understand and generate human language and have dramatically expanded the range of processes that can be automated.
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Combining RPA and LLM creates new opportunities for automation.
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Creating an Integrated Automatic Workflow
In many existing application environments, the various applications do not talk to one another automatically because they are provided by different vendors. Sometimes, there may provide interconnections to alleviate the problem (either from the vendor or through third-parties) but it cannot be assumed that this is always possible.
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Currently, many SMEs do the interconnection manually, often via Excel downloads, manual copying and pasting and worksheet manipulations, before finally uploading to the next application. This takes up a lot of time.
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In many existing application environments, the various applications do not talk to one another automatically because they are provided by different vendors. Sometimes, there may provide interconnections to alleviate the problem (either from the vendor or through third-parties) but it cannot be assumed that this is always possible.
​
Currently, many SMEs do the interconnection manually, often via Excel downloads, manual copying and pasting and worksheet manipulations, before finally uploading to the next application. This takes up a lot of time.
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